ICICI Lombard General Insurance

ICICI Lombard General Insurance Company is one of the renowned general insurance companies operating across India. ICICI Lombard is one of the leading private sector general insurance companies incorporated as a joint business enterprise between ICICI Bank Limited and Fairfax Financial Holdings Limited based out of Canada. The company offers various general insurance solutions for health, car, two wheeler, travel, home, business, and more.

• ✔ICICI Lombard GIC recorded a Gross Written Premium (GWP) of Rs. 135 92 billion, for the March 2020.
• ✔Apart from this staggering number, ICICI Lombard has also issued over 26.2 million policies and settled over 1.86 million claims as of March 31, 2020.
• ✔For Financial Year 2020, ICICI Lombard General Insurance has settled 99.9% health insurance claims and 93.2% motor insurance claims within 30 days of claim filing.
• ✔With ICICI Lombard, customers can avail hassle free cashless health claims from 6500+ network hospitals and motor insurance claims from 8800 partner garages.
• ✔To indicate the Company's highest claim-paying ratio, ICICI Lombard General Insurance Company Ltd. has been assigned an iAAA rating by ICRA (an Associate of Moody's Investors Service).

My creating a global footprint, ICICI Lombard General Insurance Company aspires to be become the most value creating and admired risk Solutions Company all over India.

• ✔In 2014, ICICI Lombard received the “Claim Leader” award in Indian Insurance Awards, under the general insurance segment.
• ✔The company received “Porter Prize” award in “Creating shared value” category.
• ✔In a study undertaken by the Department of Consumer Affairs, Government of India, the company emerged as one of the most preferred companies for health insurance.
• ✔In the year 2013, ICICI Lombard General Insurance Company received “E-business Leader” award in the Indian Insurance Awards.
• ✔I'm 2011, the company was awarded with the Golden Peacock Innovation Award for Rashtriya Swasthaya Bima Yojana.

ICICI Lombard General Insurance Company has successfully acquired a good reputation, particularly when it comes to the claim settlement. The company has a claim settlement ratio of 99.87% and 93.14% for health insurance and motor insurance (own damage), respectively within 30 days of filing claim, for F.Y. 2019.

• ✔Motor Insurance
  • Car Insurance
  • Two Wheeler Insurance
  • Commercial Vehicle Insurance
• ✔Health Insurance
  • Complete Health Insurance
  • Health Booster
  • Personal Protect
• ✔Travel Insurance
  • Single Round Trip
  • Gold Multi Trip
• ✔Home Insurance
• ✔Marine Insurance
• ✔Other Products
  • Business Insurance
  • Rural Insurance
  • NRI Insurance

Online Policy Renewal Process

You can follow the below-mentioned process to renew your policy with ICICI Lombard General Insurance online:

• ✔Visit the official website of ICICI Lombard, i.e., www.icicilombard.com
• ✔Then, click on the “Renewals” option under the menu bar.
• ✔After that, choose the desired type of plan which you want to renew from the drop-down menu.
• ✔Thereafter, enter the details asked in the renewal form such as date of birth, policy number, etc.
• ✔Then, click on the “Submit” button to proceed further.
• ✔Now, make the payment online using any of the payment options offered as per your convenience.
• ✔You will receive a message on your screen about the successful renewal of the policy on completion of the payment.

Offline Policy Renewal Process

For the offline renewal of your policy with ICICI Lombard General Insurance Company, you can visit the nearest branch office of the Company to renew your policy. There, you will have to fill up the renewal form and pay the premium prior to the expiry of the policy grace period.

You can follow the below-mentioned steps in order to file a claim with ICICI Lombard General Insurance Company:

• ✔You will be required to immediately inform the company about the unfortunate circumstance within 48 hours by calling 1800 2666.
• ✔Or alternatively, you can also send an SMS "CLAIM" to 575758.
• ✔The customer care executive will ask you the list of documents to be submitted.
• ✔Download the claim application form from the official website of ICICI Lombard. You can also get the claim form from any of the branches of the company.
• ✔Make sure that you have prepare all the required documents, along with the claim form.
• ✔In case of motor insurance claim, a surveyor will visit the spot of the incident. On the basis of the surveyor's assessment, the application will be processed.
• ✔In case of health insurance claim, cashless claims will be processed at the network hospital within a stipulated time, and reimbursement claims will be settled within 30 days from the date of the claim filed.
• The claim amount will be released in the account of the claimant/beneficiary once the company verifies all the documents submitted.

Company Toll-free Number: 1800 2666

Alternative Phone Number: 8655 222 666 (call charges applicable)

For Crop Insurance: 1800 266 9725

Email Id: customersupport@icicilombard.com

Address: ICICI Lombard General insurance company Limited, 401 – 402, Interface building no. 11, Link Road, Malad (West), Mumbai - 400064.